The Hospital of the Future. Today.
All of us at St. John Providence Health System are excited to bring you a new concept in health care – Providence Park Hospital, the hospital of the future, today. In planning our new health destination, we looked at innovative approaches to care all across the country, and we selected the very best ones to come together in this new hospital. We took members of our planning teams to hospitals, conferences and customer-focused organizations, such as the Disney Institute. Thanks to all of the ideas we brought back and distilled into our plan for the hospital, our patients will benefit from the latest in health care.
Most of our inpatient rooms are “acuity-adaptable,” meaning that patients can remain in the same room throughout their hospital experience, even as their condition changes, thanks to a higher level of technology and equipment and specially trained staff.
When it comes to customer service, an idea we adopted from Disney is the offstage/onstage concept. In the new hospital we use double corridors so that distracting, health care environment activities, such as transporting supplies and equipment, occur “offstage,” out of view of visitors.
In addition to the services based in the hospital, the campus features the new Novi Orthopaedic Center including a surgery center, the beautiful new Park Medical Office building, the award winning Assarian Cancer Center, a 1-mile outdoor fitness path and the Staybridge Suites extended-stay hotel.
The new Providence Park Hospital is very conveniently located directly off of I-96 and Beck Road (exit 160). If you are looking for a new doctor, we can help you find one who meets your needs. The “Health Connect” service can make appointments and referrals for your whole family. Just call 1-866-501-DOCS, 8 am to 5 pm Monday thru Friday.